SpinVibe Privacy Policy

1. INTRODUCTION

Welcome to SpinVibe's Privacy Policy. This policy explains how we collect, use, share, and protect your personal information when you use our dating and social application.

We understand the sensitive nature of dating app data and are committed to transparency and protecting your privacy. This policy outlines your rights and our obligations regarding your personal information.

2. WHO WE ARE

SpinVibe is operated by Savage 7 tech, located at India jamanagar.

For users in the European Economic Area (EEA) and the United Kingdom, Savage 7 Tech is the data controller of your personal information.

Contact Information:

• Email: contactspinvibe@gmail.com

3. SCOPE OF THIS POLICY

This Privacy Policy applies to the SpinVibe mobile application, website, and related services (collectively, our "Service").

4. DATA WE COLLECT

4.1 Account Data

• Name and username
• Email address
• Phone number
• Date of birth
• Login credentials
• Social media logins (if used for registration)

4.2 Profile Data

• Photos and videos you choose to upload
• Gender identity and sexual orientation
• Interests and preferences
• Biographical details
• Education and profession
• Relationship goals

4.3 Verification Data

• Photo verification images (if applicable)
• Government ID (if applicable for ID verification)
• Face geometry data (for verification purposes)

4.4 Location Data

• Approximate location (city/area)
• Precise geolocation (with your permission)
• IP address

4.5 Device and Usage Data

• Device type and model
• Operating system
• Browser information
• App usage statistics and patterns
• Log data and crash reports
• Language preferences

4.6 Communication Data

• Messages between users
• Customer support interactions
• Feedback and survey responses

4.7 Payment Data (if applicable)

• Payment card information
• Billing address
• Transaction history
• Subscription details

4.8 Marketing and Preference Data

• Marketing preferences
• Notification settings
• App configuration choices

5. HOW WE COLLECT YOUR DATA

We collect your personal information through:

• Direct provision: Information you provide when creating an account, building a profile, or communicating with other users.
• Automated collection: Information collected through cookies, pixels, and similar technologies when you use our Service.
• Third-party services: Information received from social media platforms (if you register using these services), payment processors, and analytics providers.
• Location services: Geographic information from your device's GPS or network-based location (with your permission).
• Device permissions: Access to your device's camera, photos, or other features (only with your consent).

6. LEGAL BASIS FOR PROCESSING (for EEA, UK, and applicable regions)

We process your personal data based on the following legal grounds:

• Contractual Necessity: To provide you with our Service as outlined in the Terms and Conditions.
• Legitimate Interests: For purposes that are in our legitimate business interests, such as improving our Service, preventing fraud, and ensuring safety.
• Consent: Where you have explicitly agreed to the processing of your data, especially for sensitive information like sexual orientation or precise location.
• Legal Obligation: To comply with legal requirements such as financial record-keeping.
• Vital Interests: In rare cases, to protect someone's life or safety.

7. HOW WE USE YOUR DATA

7.1 Core Service Functionality

• Creating and managing your account
• Building and displaying your profile
• Providing matching and recommendation services
• Enabling communication between users
• Processing payments and managing subscriptions
• Providing customer support

7.2 Safety and Security

• Verifying user identity
• Monitoring for fraudulent activity
• Investigating violations of our Terms
• Protecting users from harassment and abuse
• Responding to legal requests and requirements

7.3 Service Improvement

• Analyzing user behavior and preferences
• Testing new features
• Troubleshooting technical issues
• Conducting research and surveys
• Enhancing user experience

7.4 Marketing and Communications

• Sending service updates and notifications
• Providing promotional offers
• Communicating about new features
• Personalizing content and recommendations

8. HOW WE SHARE YOUR DATA

8.1 With Other Users

• Your profile information, including photos and biographical information, is visible to other users according to your privacy settings.
• Messages you send to other users are visible to those recipients.
• Activity information may be shared with matches (e.g., online status, location distance).

8.2 With Service Providers

• Cloud storage and hosting providers
• Payment processors
• Customer support services
• Analytics and data processing services
• Verification and identity confirmation services
• Marketing and advertising partners

8.3 For Legal Reasons

• To comply with applicable laws and regulations
• To respond to lawful requests from public authorities
• To protect our rights, privacy, safety, or property
• To detect and prevent fraud or security issues
• In connection with a merger, acquisition, or business transfer

8.4 With Your Consent

• With third parties when you have explicitly consented to such sharing

9. INTERNATIONAL DATA TRANSFERS

Our services operate globally, which means your information may be transferred to and processed in countries outside your country of residence, including the United States and other countries that may have different data protection laws.

For transfers from the EEA, UK, or Switzerland to countries not deemed to provide an adequate level of data protection, we implement standard contractual clauses or rely on other legally-provided mechanisms to ensure appropriate safeguards for your data.

10. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specific retention periods include:

• Account Information: For the duration of your account plus 12 months after deletion to prevent fraud and enable account recovery.
• Messages and Communications: 24 months after the communication occurs, unless retained as part of an investigation or to comply with legal requirements.
• Payment Information: 7 years as required by tax and financial regulations.
• Usage Data: 36 months for analytical purposes.
• Safety Incident Information: For banned accounts or safety incidents, data may be retained for up to 7 years to prevent repeated violations.

11. YOUR RIGHTS

11.1 For All Users

• Access: Request information about what personal data we have about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your account and personal information.
• Opt-out: Control marketing communications and certain data sharing.

11.2 Additional Rights for EEA, UK, and Certain Jurisdictions

• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Restriction of Processing: Request that we limit how we use your data.
• Objection to Processing: Object to our processing of your data under certain circumstances.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.
• Complaint: Lodge a complaint with a data protection authority.

11.3 California Resident Rights

• Right to Know: Request details about the personal information we collect, use, disclose, and sell.
• Right to Delete: Request deletion of personal information we have collected.
• Right to Opt-Out: Direct us not to sell your personal information.
• Non-Discrimination: Receive equal service and pricing even if you exercise your privacy rights.

To exercise these rights, please contact us at contactspinvibe@gmail.com.

12. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication procedures
• Staff training on data protection and security
• Incident response protocols

However, no method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

13. COOKIES AND TRACKING TECHNOLOGIES

Our Service uses cookies, pixels, and similar technologies to collect information about how you interact with our website and app. These technologies help us provide features, analyze usage, and personalize content.

Types of cookies we use:

• Essential Cookies: Required for the basic functionality of the Service.
• Functional Cookies: Enable enhanced features and preferences.
• Analytics Cookies: Help us understand how users interact with our Service.
• Marketing Cookies: Used to deliver relevant ads and track marketing campaign performance.

You can manage cookie preferences through your browser settings or device settings for mobile applications.

14. CHILDREN'S PRIVACY

Our Service is restricted to users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected personal information from someone under 18, we will promptly delete that information.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the Service or via email before they become effective.

The date at the top of this Privacy Policy indicates when it was last updated.

16. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Contact Email: contactspinvibe@gmail.com

17. REGION-SPECIFIC PROVISIONS

17.1 European Union and United Kingdom

Additional information for EEA and UK users regarding GDPR compliance:

• The specific legitimate interests pursued for processing where "legitimate interests" is the legal basis.
• Details on automated decision-making processes used in matching algorithms.
• Information on your right to lodge a complaint with a supervisory authority.

17.2 California, United States

In compliance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Categories of personal information collected in the past 12 months.
• Categories of sources from which personal information is collected.
• Business or commercial purpose for collecting or selling personal information.
• Categories of third parties with whom we share personal information.
• Specific pieces of personal information we have collected about you.

17.3 Other US States with Comprehensive Privacy Laws

Additional information for users in Virginia, Colorado, Connecticut, Utah, and other states with specific privacy regulations.

17.4 Canada

Information regarding compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

17.5 Australia

Information regarding compliance with the Privacy Act 1988 and Australian Privacy Principles.

17.6 Brazil

Information regarding compliance with the Lei Geral de Proteção de Dados (LGPD).